Correcting Business Credit Report Information

Experian wants your business credit report to be as accurate as possible. If you believe information on your company's report is incorrect, the dispute resolution process is very simple.

First, you need to obtain and review a copy of your company's business credit report.

If you have a current copy of your company's business credit report and believe some of the data to be inaccurate, please use the convenient Submit Data Dispute button found at the bottom of the report to complete an online form.

We recommend that you look closely at the "key score factors" section of the report. Corrections to data mentioned in this section may result in adjustments to your credit score. 

Alternately, you can attach the report in email, and a short note asking us to investigate the items in question. Email it to BusinessDisputes@Experian.com

Requests are processed in the order received. Experian works with the source providers that have contributed data to the report and allows them sufficient time to conclude their investigations. Generally an investigation is completed within 30 days, however, complex cases may take longer. When the investigation is complete, any necessary modifications will be made to your company's report and you will be notified by email. If changes are made, you will be provided a second complimentary commercial credit report for confirmation.

Note that if you would like to update business information only (items such as business name, address, industry code, employees, sales and executives), an authenticated officer of your business can make these changes directly. View our portal at www.businesscreditfacts.com.

If you were denied business credit, please click here for instructions.

Update Your Credit Report

Certain business facts can be corrected or added to your business credit report online.

(It is advisable to have a copy of your Experian business credit report before you begin this process.)