Vikki Chaffin helps employers navigate unemployment hearings as Manager of UI Hearings. Her expertise helps employers understand requirements, meet deadlines and improves their chances of a favorable outcome. Vikki began her career with the Frank Gates Service Company as a claims analyst, obtaining proper documentation to help her clients be successful with their unemployment claims. When the company was acquired by Jon-Jay Associates, she was promoted to a Hearing Coordinator, helping clients navigate their way through the hearings process. She joined Experian Employer Services in 2020 and has prior experience helping employers with the unemployment hearings process while on the Hearings Team at Corporate Cost Control.

-- Vikki Chaffin

All posts by Vikki Chaffin

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When determining eligibility for unemployment benefits, state unemployment agencies use the information provided by both employers and claimants. Without proper documentation, agencies will typically...

Published: July 18, 2024 by Vikki Chaffin

Read about the importance of appropriate documentation in reducing and successfully handling unemployment claims....

Published: October 17, 2023 by Vikki Chaffin

Stay one step ahead and don't fall victim to unemployment benefits fraud. Let Experian Employer Services show you how to guard against...

Published: September 26, 2023 by Vikki Chaffin

Learn how important it is to choose proper witnesses as well as other tips for ensuring effective handling of unemployment...

Published: August 15, 2023 by Vikki Chaffin

Read about the effects the pandemic had on unemployment insurance benefits and imminent changes in regulations and the UI landscape....

Published: April 25, 2023 by Vikki Chaffin

Read about the common reasons for the denial of unemployment benefits to better determine which claims are valid and which are not....

Published: March 17, 2023 by Vikki Chaffin

Stay on top of your unemployment insurance claims by avoiding the most common mistakes employers make for an unemployment...

Published: March 2, 2023 by Vikki Chaffin

Learn about the possibility to use reasonable assurance to effectively manage UI costs and secure future jobs for your educational...

Published: January 11, 2023 by Vikki Chaffin

Find out how to prevent UI fraud and stay better prepared for the recent rise of fraudulent activities to protect your business as well...

Published: January 2, 2023 by Vikki Chaffin

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The Experian Services Insights blog focuses on providing updates and solutions for HR teams, business owners, tax pros and compliance officers looking to navigate complex regulatory landscapes while optimizing their workforce management processes. Some important topics include payroll tax, unemployment, income & employment verification, compliance, and improving the overall employee experience.