For every employer completing Form I-9, employment eligibility verification presents a seemingly simple but crucial and complex task in the hiring process. Every new employee must submit a document to prove their identity and eligibility to work for a U.S.-based employer, and the employer is required to duly examine the document presented and promptly verify the work authorization. Failing to do that within the stipulated deadline or failing to do it accurately might result in hefty fines — even criminal charges.
Changes made in the last few years allow employers to remotely examine employees’ Form I-9 documents provided they are enrolled in E-Verify. This government-approved alternative procedure allows employees to complete Section 2 via a convenient video call with the employer or authorized representative.
Reasons to Introduce Virtual I-9 Verification
To fill out Form I-9, the employee and employer or authorized representative need to be involved. An employee must fill out Section 1, and the employer is responsible for Section 2 and Section 3 in case of rehire, legal name change or reverification. An employee must complete Section 1 of Form I-9 by the first day of work for pay. The employer must complete Section 2 of Form I-9 within three business days from the date of hire. However, if you hire someone for less than three business days, you must complete Section 2 no later than the first day of employment.
As the technological advances and nature of some businesses increased the number of workers hired to perform duties from remote locations in the last decade, the U. S. Citizenship and Immigration Services (USCIS) set guidelines for employers to designate an authorized representative to act on their behalf and fill out Section 2 of the Form I-9, thus enabling remote I-9 verification.
If you participate in E-Verify in good standing, you are qualified to remotely examine your employee’s documentation using a DHS-authorized alternative procedure at your E-Verify hiring sites.
Overcoming Remote I-9 Verification Challenges
Even though the remote verification flexibilities are provided, employers must constantly be aware of the possible challenges the process entails and make necessary preparations to remain compliant and avoid fines and penalties for unintentional violations.
There are certain illegal actions employers should avoid involving remote I-9 verification, including the use of a representative located outside of the U.S. Additionally, there is still confusion among employers regarding the compliance of handling verifications remotely, with some believing it must be done in-person.
Working With Authorized Representatives
Businesses are free to appoint any individual as an authorized representative in the process of remote I-9 verification, be it friends or family, a personnel officer, foreman, agent or notary. However, choosing someone familiar with Form I-9 or even experienced in document inspection and verification is advisable, given that employers remain liable for any violations or mistakes made by their representatives.
Depending on the state, this choice may not be unlimited. California is one such example. Only licensed attorneys, individuals authorized under federal law to provide immigration services, and individuals qualified and bonded as immigration consultants may act as the representatives authorized for remote I-9 verification.
Completing the Remote I-9 Forms Without Errors
Employers need to take steps to ensure the opportunity for mistakes is minimal. A clear set of rules and detailed instructions should be sent to both the new employee and the authorized representative who will be completing the form. In the case of notaries acting like authorized representatives, it is important to stress that there is no need for them to provide their seal on documents – their role as notaries has no bearing on the role undertaken in the process of remote I-9 verification.
Enrolling in E-Verify
There are additional compliance concerns for the employers participating in E-Verify. With the tight three-day deadline, employers need to act quickly and have I-9 forms verified with enough time for a review and timely submission. Tentative Nonconfirmations (TNCs) occur when the information entered in E-Verify does not match with the records with Social Security Administration (SSA), Department of Homeland Security (DHS) or both; in this case, the employer needs to notify the remote employee and take steps to correct the mismatch.
Introducing Efficient Technology with Experian Employer Services
To reduce potential mistakes and violations, many employers see relying on efficient electronic I-9 solutions as a way to go. From storing and tracking documentation, to simplifying the remote hiring, the software for I-9 administration provides additional security while maximizing E-Verify and I-9 compliance.
When choosing the system to use, employers need to carefully check its features to make sure the technology is employed in such a way as to turn the I-9 verification, storing and management from complex and daunting into a simple, secure, and efficient process.
The remote I-9 verification process offered by Experian Employer Services enables employers to streamline the entire I-9 process with Experian’s innovative Virtual Section 2 service. After completing Section 1 and uploading supporting documents, employees can easily schedule their video appointment. During the call, they will present their documents, and Experian’s expert agent will finalize Section 2, marking the alternative procedure checkbox.
For E-Verify clients, the form is automatically submitted upon completion. If additional steps like photo matching or further action notice reviews are needed, our agents will handle everything, ensuring a smooth and compliant process.
The virtual Section 2 completion process:
- Employee Completes Section 1: The employee fills out Section 1 of Form I-9.
- Selects Virtual Section 2: The employee chooses the virtual option for Section 2 completion.
- Uploads Documents: The employee uploads their supporting documents (one from List A or one from List B and one from List C) into the Experian system.
- Schedules Video Call: The employee selects a 15-minute time slot for a video call with an Experian agent.
- Confirmation and Reminders: The employee receives a confirmation email with a link to join the call, plus reminder emails and texts (if opted in) 15 minutes before the call.
- Rescheduling: All communications to the employee offer the option to reschedule if needed.
- Video Call: During the call, the employee presents their documents via video, and the Experian agent completes Section 2, checking the alternative procedure box.
- E-Verify Submission: If the client uses E-Verify, the form is automatically submitted upon completion.
- Photo Matching and Tentative Non-Confirmations: The agent handles any required photo matching and reviews further action notices with the employee, offering the option to contest or not contest.
Remote I-9 Verification as a Response to Growing Remote Workforce
The future of work is never easy to predict, but it appears that remote and hybrid forms are here to stay. There are many individuals for whom remote work is necessary, either due to their location or a physical disability that makes the in-person inspection of documents impossible. Several factors can influence the shift toward remote work: technology development, economic trends and different needs of employees, to name a few. This flexibility is bringing many benefits to businesses and their employees. Still, it remains a challenge regarding management and compliance that needs to be ensured in every aspect of business operations.
As Form I-9 remains an essential first step in the working relationship, the importance of doing it right, whether in person or through remote I-9 verification, can’t be overstated.
FAQ’s
How do remote companies verify I-9 documents?
If your company hires remote employees, it’s important to understand how to do I-9 verification remotely.
Remote Examination of Documents Procedures:
- Examine copies (front and back, if the document is two-sided) of Form I-9 documents or an acceptable receipt to ensure that the documentation presented reasonably appears to be genuine and relates to the employee;
- Conduct a live video interaction with the individual presenting the document(s) to ensure that the documentation reasonably appears to be genuine and relates to the individual. The employee must first transmit a copy of the document(s) to the employer (per Step 1 above) and then present the same document(s) during the live video interaction; and
- Retain a clear and legible copy of the documentation (front and back if the documentation is two-sided).
Indicate that you used an Alternative Procedure on Form I-9:
- On the Form I-9 dated 08/01/2023, check the box to indicate that you used an alternative procedure in the Additional Information field in Section 2.
What are I-9 verification services for remote employees?
When it comes to learning how to do I-9 verification remotely, several services are available to employers that can help ensure compliance and accuracy. To start, electronic I-9 software platforms, such as those offered by Experian Employer Services, offer remote-friendly solutions to verifying employee’s identities with features that allow employers and employees to securely upload documents, provide electronic signatures and identify errors to ensure compliance.
Additionally, the federal government has E-Verify, an internet-based system operated by the DHS in partnership with the SSA, that helps employers verify the employment eligibility of newly hired employees. When employers input information from an employee’s Form I-9, E-Verify compares that information against government databases to determine the employee’s employment eligibility in the U.S. While this is a voluntary program for most employers, it can help businesses remain compliant with work authorization regulations.
What is remote Form I-9?
Remote Form I-9 refers to the remote process of examining and verifying identity and employment eligibility documents used to complete Form I-9. Form I-9 is the same for remote and in-person employees, where Section 1 is required to be completed by employees. Employees must provide personal information, attest to their work authorization and provide a signature. Section 2 is required to be completed by the employer, where they or an authorized representative reviews Section 1 and completes Section 2. They also must inspect the employee’s original identification and employment authorization documents.
What is the recent announcement regarding I-9 remote verification?
U.S. Citizenship and Immigration Services updated theForm I-9,Employment Eligibility Verificationto extend the expiration date to 05/31/2027. Employers must use the Form I-9 with the edition date of 08/1/23, which may have an expiration date of either 07/31/2026 or 05/31/2027. Either form may be used until its respective expiration date. Downloads available on the Form I-9 download page will only include the new 05/31/2027 expiration date.
Employers are encouraged to update their electronic Forms I-9 systems to use the 05/31/2027, expiration date as soon as possible and must do so no later than July 31, 2026, the expiration date on the previously-issued Form I-9.
Is there a permanent I-9 remote verification process in place?
Yes, if you participate in E-Verify in good standing, you are qualified to remotely examine your employee’s documentation using a DHS-authorized alternative procedure at your E-Verify hiring sites.