Tag: Digital Transformation
The decisioning landscape is changing rapidly. In parallel to this, digital continues to redefine the customer experience with a big focus on removing friction...
Over the past couple of months, every business, regardless of industry, has had to quickly find its bearings. This level of disruption is unprecedented;...
Unlike your typical recession caused by a steady decrease in demand, today’s downturn was induced by the immediate mass closure of non-essential businesses. The...
The year 2020 will go down in history. That much is certain. Businesses are acting quickly to revise strategic and operational plans that seemed...
Businesses can leverage technological advances in process optimisation, automation, data analysis and cognitive science to put customers first and truly understand and address their......
