All posts by Experian Health

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It’s only natural to want to be fairly, fully and quickly reimbursed for services – it’s the basic foundation of business. Yet only in...

Published: November 5, 2014 by Experian Health

There’s a unique dichotomy in healthcare that’s not found in other service industries. For example, when you go out to eat at a restaurant,...

Published: September 16, 2014 by Experian Health

In the “good old days,” U.S. healthcare was basically free – at least that’s what patients with a good insurance plan believed. You may...

Published: July 9, 2014 by Experian Health

Meet Joe—a patient who is walking into a healthcare office, terrified of the news he might hear. He is confused and overwhelmed, not sure...

Published: March 5, 2014 by Experian Health

Picture this: A movie trailer features a healthcare organization with a newly-minted portal through which patients access their private health information, make appointments and...

Published: February 18, 2014 by Experian Health

There aren’t too many situations in which an individual purchases a product or service, but is NOT asked to pay for it right away....

Published: February 11, 2014 by Experian Health

We encounter gatekeepers every day, ranging from TSA agents at the airport and call-center operators for online retailers to office receptionists and hotel front...

Published: December 12, 2013 by Experian Health

Remember those commercials for the hamburger chain in the mid-1980’s? An elderly lady angrily shouted, “Where’s the beef?” in response to seeing a tiny...

Published: October 31, 2013 by Experian Health

Americans who do not currently receive health insurance through their employers or a government program such as Medicaid or Medicare are now required to...

Published: October 3, 2013 by Experian Health

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