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Topics that matters most for revenue cycle management, data and analytics, patient experience and identity management.

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The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...

Published: November 10, 2020 by Experian Health

As every healthcare executive knows, a healthy revenue cycle relies on precise paperwork. That’s why all Medicare providers should be paying close attention to...

Published: November 5, 2020 by Experian Health

Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative...

Published: October 23, 2020 by Experian Health

A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....

Published: October 22, 2020 by Experian Health

“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...

Published: October 20, 2020 by Experian Health

In previous winters, anyone struck by a sore throat or fever might assume they had flu, and head to bed with a hot drink...

Published: October 13, 2020 by Experian Health

While all hospitals and health systems will no doubt encounter revenue-specific challenges related to the pandemic, a solid foundation and targeted approach for improved...

Published: October 8, 2020 by Experian Health

Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...

Published: October 6, 2020 by Experian Health

Four in ten Americans live with multiple chronic conditions. For these individuals, life is punctuated with physician appointments, visits to the pharmacy and referrals...

Published: September 24, 2020 by Experian Health

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