Patient Access

Learn how to improve patient access by verifying critical patient information and collecting patient payments prior to service.

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“We ran a pilot across 10-15 service lines, and the team was able to schedule without any training. It makes it extremely easy to...

Published: June 27, 2024 by Experian Health

If there’s one topic that’s sure to elicit groans from claims and billing teams, it’s prior authorizations. Despite promising improvements overall, Experian Health’s most...

Published: June 24, 2024 by Experian Health

Could patient text reminders play a key role in making healthcare more convenient and accessible for patients? Experian Health’s latest State of Patient Access...

Published: June 18, 2024 by Experian Health

In healthcare revenue cycle management (RCM), the mantra is clear: maximize revenue and minimize costs. It’s more complex in practice, requiring RCM leaders to...

Published: June 13, 2024 by Experian Health

The State of Patient Access 2024 marks the fourth installment of a series of surveys initiated in 2020, comparing patient experiences and providers’ perceptions...

Published: June 10, 2024 by Experian Health

“We are really happy with Experian. It takes away duplication of efforts and allows us to see the bigger picture. The eligibility solution works...

Published: June 3, 2024 by Experian Health

What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...

Published: May 21, 2024 by Experian Health

Many healthcare providers believe pairing “revenue cycle” with a qualifier like “predictable” is an oxymoron. From healthcare staffing shortages that slow down reimbursement tasks...

Published: May 13, 2024 by Experian Health

Improving the patient pre-registration process continues to present a challenge on both sides of the front desk. For patients, dealing with paperwork, struggling to...

Published: May 2, 2024 by Experian Health

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