Patient Access
Learn how to improve patient access by verifying critical patient information and collecting patient payments prior to service.
Patients increasingly expect convenience and efficiency in all aspects of their lives, including healthcare. A study by Experian Health shows that 89% want the...
With over $220 billion in medical debt, patients in the U.S. are burdened by substantial financial obligations. These numbers also distress healthcare providers, who...
According to Experian Health’s State of Patient Access Survey 2024, eight in ten healthcare providers plan to invest in patient access improvements soon. As...
Once hesitant, the healthcare industry is slowly embracing artificial intelligence (AI)’s potential. Healthcare stakeholders, particularly those in revenue cycle management, are now interested in...
“We ran a pilot across 10-15 service lines, and the team was able to schedule without any training. It makes it extremely easy to...
If there’s one topic that’s sure to elicit groans from claims and billing teams, it’s prior authorizations. Despite promising improvements overall, Experian Health’s most...
Could patient text reminders play a key role in making healthcare more convenient and accessible for patients? Experian Health’s latest State of Patient Access...
In healthcare revenue cycle management (RCM), the mantra is clear: maximize revenue and minimize costs. It’s more complex in practice, requiring RCM leaders to...
The State of Patient Access 2024 marks the fourth installment of a series of surveys initiated in 2020, comparing patient experiences and providers’ perceptions...