Patient Access
Learn how to improve patient access by verifying critical patient information and collecting patient payments prior to service.
“We are really happy with Experian. It takes away duplication of efforts and allows us to see the bigger picture. The eligibility solution works...
What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...
Many healthcare providers believe pairing “revenue cycle” with a qualifier like “predictable” is an oxymoron. From healthcare staffing shortages that slow down reimbursement tasks...
Improving the patient pre-registration process continues to present a challenge on both sides of the front desk. For patients, dealing with paperwork, struggling to...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...
“With our paper-based systems, we were stuck in the 1990s.” For Anthony Myers, Director of Admitting and Registration at West Tennessee Healthcare (WTH), outdated...
A recent Peterson-KFF brief found that around 20 million adults have unpaid medical bills, with 14 million owing at least $1,000. Data from the...
Time is not on the side of patient intake personnel. Getting bogged down with complex manual data collection isn’t ideal when a worried family...
Discovering that a patient’s insurance doesn’t cover planned care is frustrating for patients and providers. With revenue and patient satisfaction on the line, verifying...