Patient Access

Learn how to improve patient access by verifying critical patient information and collecting patient payments prior to service.

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The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...

Published: April 29, 2024 by Experian Health

“With our paper-based systems, we were stuck in the 1990s.” For Anthony Myers, Director of Admitting and Registration at West Tennessee Healthcare (WTH), outdated...

Published: April 22, 2024 by Experian Health

A recent Peterson-KFF brief found that around 20 million adults have unpaid medical bills, with 14 million owing at least $1,000. Data from the...

Published: April 17, 2024 by Experian Health

Time is not on the side of patient intake personnel. Getting bogged down with complex manual data collection isn’t ideal when a worried family...

Published: April 15, 2024 by Experian Health

Discovering that a patient’s insurance doesn’t cover planned care is frustrating for patients and providers. With revenue and patient satisfaction on the line, verifying...

Published: March 25, 2024 by Experian Health

Patient expectations of their healthcare providers have changed. Today, patients expect providers to offer the same convenience as their favorite e-commerce site, with intuitive...

Published: March 18, 2024 by Experian Health

A recent study by Experian Health found that 62% of healthcare workers consider patient scheduling to be one of the areas hit hardest by...

Published: March 13, 2024 by Experian Health

There is growing concern that the healthcare industry needs more clinical and administrative staff to handle care demands. The crisis affects patients beyond treatment...

Published: March 12, 2024 by Experian Health

In a strategic move that will take claims management to the next level, Experian Health recently acquired Wave HDC, a healthcare technology company specializing...

Published: March 8, 2024 by Experian Health

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