Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there,...

Published: June 18, 2020 by Experian Health

Patients today expect digital capabilities from their provider and will increasingly choose those who offer digital capabilities. Knowing this, many providers have been working...

Published: June 8, 2020 by Experian Health

From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being...

Published: May 21, 2020 by Experian Health

There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why...

Published: May 12, 2020 by Experian Health

The term “digital front door” is one of the biggest buzz words in healthcare, and thanks to COVID-19, we can expect to see it...

Published: May 7, 2020 by Experian Health

A hundred years ago, the Spanish flu pandemic led to a revolution in public health. Healthcare systems were overhauled, national health surveys were launched,...

Published: May 5, 2020 by Experian Health

The novel coronavirus pandemic crisis of 2020 has plunged the healthcare system, and frankly the whole economy, into a dark place. It will take...

Published: April 27, 2020 by Experian Health

Can providers do anything to reduce the amount of care they give away for free, or has this become a cost of doing business?...

Published: April 22, 2020 by Experian Health

During this time when the whole world is wrestling with the Covid-19 crisis, planning for the future is difficult. However, there is no question...

Published: April 16, 2020 by Experian Health

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