Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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Healthcare has witnessed significant shifts over the last few years, driven by a combination of economic turbulence, legislative change, technological advances, and, of course,...

Published: February 13, 2023 by Experian Health

Paying for healthcare has long been a complex experience for patients. Inflation means more families are tightening their wallets, so the demand for clarity...

Published: October 4, 2022 by Experian Health

Does a patient’s age influence their experiences with rising healthcare costs? A recent report from Experian Health and PYMNTS points to a generational gap...

Published: September 27, 2022 by Experian Health

On July 28, the US House of Representatives voted in favor of extending Medicare telehealth flexibilities after the COVID-19 public health emergency ends. If...

Published: September 14, 2022 by Experian Health

As the COVID-19 pandemic collides with another winter flu season, patient volumes are likely to climb – which could leave traditional patient registration processes...

Published: September 7, 2022 by Experian Health

The U.S. is currently struggling with a critical healthcare labor shortage that is impacting every part of the revenue cycle. In fact, the American...

Published: August 17, 2022 by Experian Health

COVID-19 provided an unexpected use case for patient portals. In a matter of weeks, the benefits of remote patient access were undeniable. Patient portals...

Published: August 11, 2022 by Experian Health

According to the most recent figures from the Centers for Disease Control and Prevention, around 8.8% of Americans are without health insurance. While this...

Published: August 9, 2022 by Experian Health

Consumer-centric digital technology struggled to disrupt healthcare as it had in other sectors – until the pandemic made it non-negotiable. Now, healthcare providers must...

Published: July 27, 2022 by Experian Health

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