Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
Could patient text reminders play a key role in making healthcare more convenient and accessible for patients? Experian Health’s latest State of Patient Access...
In healthcare revenue cycle management (RCM), the mantra is clear: maximize revenue and minimize costs. It’s more complex in practice, requiring RCM leaders to...
Slow communications, confusing billing and a scarcity of digital options are the last things patients want to deal with when seeking medical care. Yet,...
Improving the patient pre-registration process continues to present a challenge on both sides of the front desk. For patients, dealing with paperwork, struggling to...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...
Technology has a long track record of improving patient care. But humans are now entering uncharted waters as the latest wave of digital tools...
A recent Peterson-KFF brief found that around 20 million adults have unpaid medical bills, with 14 million owing at least $1,000. Data from the...
Time is not on the side of patient intake personnel. Getting bogged down with complex manual data collection isn’t ideal when a worried family...
“I love the availability of the Experian team. They are quick to solve any issue and get you back up and running in no...