Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...
This is the fourth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....
This is the third in a series of blog posts highlighting how the patient journey has evolved since the onset of COVID-19. Explore how...
The delta variant is still surging – and flu season is about to begin. How can healthcare providers leverage innovative technologies to streamline care...
The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...
This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This...
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients...
This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....