Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
As Spotify and Amazon can attest, digital technology plus personalization is a winning formula. Consumers want anytime-anywhere access to the services and products they...
Many thought the end of COVID-19 was in sight with the availability of a vaccine, and while that is somewhat true, an entirely new...
You may also like: Supercharge your COVID-19 vaccine management plan with digital solutions “Experian Health’s ability to move quickly and adapt their self-service platform...
Take a poll of any healthcare facility’s visitors, and the majority will tell you they’d like to book appointments online. When Experian Health surveyed...
Providers know they need to improve their digital front door to withstand the financial impact of COVID-19, but change can feel risky, especially with...
Read the previous blog post in this Q&A series on segmenting patient populations for the COVID-19 vaccine. There are a lot of unknowns in...
While the various waves of vaccine priority may be largely defined, the ability for many providers to segment their patient populations based on those...
How has the pandemic affected consumer attitudes around patient access? What do consumers want when it comes to accessing care? These are the questions...
The number of urgent care facilities in the United States has topped 9,000 as of November 2019. The popularity of both urgent care centers...