Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
The rates for closing gaps in care are some of the most widely used, quantitative metrics to measure quality, allocate incentives, and control costs....
The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate...
Imagine if every time you wanted to sign up to buy groceries online, book a vacation, or apply for a job, you had to...
Due to COVID-19 and the subsequent delay of elective procedures, many healthcare providers today are struggling to ensure their patient populations are getting the...
Download our free eBookto find out how digital health solutions can help your organization improve the patient journey now and beyond COVID-19. You can...
With so many complexities surrounding deductibles, premiums, copays and more, consumers sometimes struggle to understand the financial components of their health plans and are...
Financial recovery after COVID-19 is likely to be a slow burn for most healthcare organizations, according to a recent survey. Nearly 90% of healthcare...
The focus on improving health plan member engagement and overall experience has been steadily growing over the years, much of it being driven by...
Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...