Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
“For too many, coverage is either unavailable or insufficient.” This is the harsh reality the American Hospital Association highlighted in a recent statement to...
Maintaining a healthy cash flow is the only way to deliver quality patient care, invest in state-of-the-art technologies and keep daily operations running smoothly....
While the healthcare industry remains hesitant about automation, there’s one area where digital tools have already proven their worth: patient intake. According to Experian...
Patients increasingly expect convenience and efficiency in all aspects of their lives, including healthcare. A study by Experian Health shows that 89% want the...
Could patient text reminders play a key role in making healthcare more convenient and accessible for patients? Experian Health’s latest State of Patient Access...
In healthcare revenue cycle management (RCM), the mantra is clear: maximize revenue and minimize costs. It’s more complex in practice, requiring RCM leaders to...
Slow communications, confusing billing and a scarcity of digital options are the last things patients want to deal with when seeking medical care. Yet,...
Improving the patient pre-registration process continues to present a challenge on both sides of the front desk. For patients, dealing with paperwork, struggling to...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...