Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
Last year, a Kaiser Family Foundation study revealed that employer-based health insurance deductibles in the U.S. were at an average of $1,505. In 2006, the...
Making phone calls, filling out paperwork, and chasing down debt shouldn’t take up the bulk of a healthcare organization’s daily schedule. Now more than...
As the health industry faces extraordinary changes, how can leaders better drive efficiency and optimize resources? Recently President for Experian Health, Jennifer Schulz, sat...
In a new whitepaper, Technology and Data-Driven Decisions Driving Best Practices for Patient Collections, Experian Health analyzes the results of two recently fielded surveys aimed...
This is an exciting time for our industry, and agility and knowledge are critical for your organization to Lead the Way by meeting the...
Manually cold-calling patients to remind them of upcoming appointments or of bills nearing a due date has never been an effective engagement strategy. On...
Consumers love the ability to research and compare prices of products on the fly so they know upfront what they’re signing up for. They’ve...
As healthcare in the United States shifts toward a more value-based model, reducing readmission rates has become one of the biggest challenges healthcare organizations...
With the ability to research products, compare price information, and conduct transactions all from their mobile devices, today’s consumers are more savvy than ever....