Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
Staffing shortages are the new normal in healthcare. Most news headlines focus on gaps between the supply of providers and the growing demand for...
Record numbers of patients are putting off healthcare treatments because of concerns about cost. In January 2023, Gallup reported that 38% of those polled...
Hospital admissions for COVID-19 increased by almost 92% between the last week in July 2023 and the last week in August 2023, according to...
Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...
Is streamlining patient access with technology the key to improving revenue cycle management? Technology is already making intake, insurance verification, patient estimates, and other...
After a brief hiatus, the COVID-19 virus is reemerging, just in time for cold and flu season. According to the Centers for Disease Control...
Patient collections go to the heart of the debate about mission versus margin. As healthcare providers navigate the delicate balance between their mission to...
Too often, resource pressures force providers to treat revenue cycle management as a reactive process. But with avoidable denials leaving thousands of dollars on...
Could patient access software be the ‘most valuable player’ in healthcare? Experian Health’s annual State of Patient Access surveys show an upward trend in...