Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
Prospects for US hospitals that closed out 2022 at a financial loss looked brighter by the end of 2023, prompting cautious optimism heading into...
For many Americans, access to healthcare is increasingly a question of affordability. There’s no room for error when it comes to determining a patient’s...
Today, U.S. healthcare providers struggle with three significant challenges affecting care delivery—each resulting from chronic healthcare workforce shortages. Ultimately, these challenges threaten the fiscal...
100% isn’t always a good thing. That’s especially the case when 100% of healthcare providers agree that staffing shortages have impacted their revenue cycle...
The media has extensively covered the healthcare workforce shortage and its impact on patient care. It’s a chronic, dangerous problem that seems to worsen,...
As retail and technology companies make moves in healthcare, existing providers must find new ways to attract and retain patients. Offering personalized patient payment...
With artificial intelligence (AI) continuing to dominate conversations among healthcare’s strategic thinkers, it’s clear that recent innovations in this field could herald a step-change...
Staffing shortages are the new normal in healthcare. Most news headlines focus on gaps between the supply of providers and the growing demand for...
Hospital admissions for COVID-19 increased by almost 92% between the last week in July 2023 and the last week in August 2023, according to...