Patient Experience
Learn how your organization can drive patient loyalty and create excellent patient experiences, every time.
100% isn’t always a good thing. That’s especially the case when 100% of healthcare providers agree that staffing shortages have impacted their revenue cycle...
The media has extensively covered the healthcare workforce shortage and its impact on patient care. It’s a chronic, dangerous problem that seems to worsen,...
As retail and technology companies make moves in healthcare, existing providers must find new ways to attract and retain patients. Offering personalized patient payment...
With artificial intelligence (AI) continuing to dominate conversations among healthcare’s strategic thinkers, it’s clear that recent innovations in this field could herald a step-change...
Staffing shortages are the new normal in healthcare. Most news headlines focus on gaps between the supply of providers and the growing demand for...
Record numbers of patients are putting off healthcare treatments because of concerns about cost. In January 2023, Gallup reported that 38% of those polled...
Hospital admissions for COVID-19 increased by almost 92% between the last week in July 2023 and the last week in August 2023, according to...
Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...
Is streamlining patient access with technology the key to improving revenue cycle management? Technology is already making intake, insurance verification, patient estimates, and other...