Patient Engagement

Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.

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Consumer-centric digital technology struggled to disrupt healthcare as it had in other sectors – until the pandemic made it non-negotiable. Now, healthcare providers must...

Published: July 27, 2022 by Experian Health

Telehealth adoption has been a bumpy ride. Remote and virtual healthcare services struggled to gain traction pre-pandemic, only to become a life raft for...

Published: July 12, 2022 by Experian Health

Dayton Children’s Hospital is a pediatric hospital in Ohio with over 300,000 annual patient visits. Ranked by U.S News & World Report as one...

Published: July 6, 2022 by Experian Health

When it comes to the patient journey, knowledge is power. That’s where targeted patient outreach comes in. Informed patients can make better and faster...

Published: June 27, 2022 by Experian Health

Healthcare staffing shortages are patients’ biggest safety concern, according to a new study by ECRI. Pandemic pressures led many healthcare workers – clinical and...

Published: June 2, 2022 by Experian Health

As the digital healthcare revolution takes hold, do assumptions about a generation gap still hold true? Do Millennials and Gen Z have different expectations...

Published: November 29, 2021 by Experian Health

COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...

Published: October 18, 2021 by Experian Health

This is the fourth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....

Published: October 7, 2021 by Experian Health

This is the third in a series of blog posts highlighting how the patient journey has evolved since the onset of COVID-19. Explore how...

Published: October 5, 2021 by Experian Health

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