Patient Engagement
Arm patients with the tools and secure online self-service portals to settle bills, manage accounts, schedule appointments, pre-register and more.
Consumer-led care hit its stride during the pandemic. COVID-19 unlocked healthcare’s digital front door, giving patients more control over how and when they schedule...
“The entire healthcare industry was turned upside down by the pandemic. Procedures were pushed back, insurance companies gave policy holders a lot of mixed...
More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at...
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...
More than 7 million households moved to a new county during the pandemic. Huge numbers of Americans deciding to escape busy urban centers is...
Collections were tough even before COVID-19 hit. Provider’s bottom lines were already strained, and the high-deductible trend continued, putting patients on the hook for...
As Spotify and Amazon can attest, digital technology plus personalization is a winning formula. Consumers want anytime-anywhere access to the services and products they...
Many thought the end of COVID-19 was in sight with the availability of a vaccine, and while that is somewhat true, an entirely new...
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