Despite positive indicators such as falling inflation rates, low unemployment, and economic growth, many Americans still feel a disconnect between the national outlook and...
The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...
In today’s digital world, it’s easy to access information with just a click. But despite being constantly connected, many patients find themselves lacking the...
In today’s healthcare landscape, providers face the challenge of making costs transparent and understandable for consumers. The Hospital Price Transparency Rule has driven progress...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
How do patients rate their “patient access” experience? For most, the rating comes down to how quickly they can see their doctor – and...
Could the era of manual claims processing be coming to an end? Experian Health’s State of Claims 2022 survey revealed that more than half...
American consumers may be more optimistic about the state of the economy, but concerns about healthcare costs are always top-of-mind. A survey by Experian...
As healthcare providers strive to deliver the highest quality care, it’s critical to understand the importance of improving the patient experience. Patient experiences can...