American consumers may be more optimistic about the state of the economy, but concerns about healthcare costs are always top-of-mind. A survey by Experian...
As healthcare providers strive to deliver the highest quality care, it’s critical to understand the importance of improving the patient experience. Patient experiences can...
To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...
Has patient access gotten better or worse? According to the State of Patient Access: 2023 report, many healthcare providers believe that patient access has...
Claim denials can be a major headache for healthcare organizations. Denied claims often take much longer to pay out than first-time claims – if...
Millions of patients and their healthcare providers face challenges as State Medicaid agencies unwind coverage rules enacted as part of the COVID-19 public health...
Traditional paper-based registration processes can lead to significant inefficiencies and errors in the healthcare industry. Illegible writing and incomplete information can lead to medical...
When it comes to healthcare, patient access is the top priority for most individuals. When patients are surveyed on what they value most, timely...
According to Experian Health’s State of Patient Access 2023 survey, providers think recent efforts to improve the patient financial experience are paying off. But...