Healthcare providers could be losing up to $265 billion each year on avoidable administration costs. A recent investigation by the Washington Post and McKinsey...
The final blog of our post-COVID-19 patient journey series explores how patients have come to expect convenience, flexibility and transparency when paying for healthcare....
As the digital healthcare revolution takes hold, do assumptions about a generation gap still hold true? Do Millennials and Gen Z have different expectations...
There are a number of topics that draw a full house for a webinar, but the recent “Unpacking the No Surprises Act” presentation produced...
Being able to settle bills anytime, anywhere, is one of the reasons why 110 million Americans switched to “digital-first” payment methods last year. Today’s...
Mass relocations during the pandemic caused seismic shifts in healthcare markets. With millions of Americans moving and reshuffling to be closer to family or...
In the sixth article in our series on how the patient journey has evolved since the onset of COVID-19, we look at three ways...
A little over a year ago, Experian Health surveyed healthcare providers for a snapshot of their views on the digitalization of patient access, and...
This is the fifth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....