As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is...
How did Starbucks lose $1.2 billion in sales during the pandemic, but still exceed revenue expectations in the last quarter? The answer lies in...
With high-deductible health plans, larger out of pocket costs, and confusion about medical costs in general, it’s no surprise that patients today face increased...
Claims denials put a big dent into the budgets of healthcare providers – something many organizations can’t afford today given the current pandemic. In...
The manual process for fielding scheduling calls isn’t an easy one. Calls can take up to 20 minutes, and call center agents may have...
As every healthcare executive knows, a healthy revenue cycle relies on precise paperwork. That’s why all Medicare providers should be paying close attention to...
Halloween might be over, but healthcare fraud – or simple input errors – can transform a patient’s identity into something completely different. The negative...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...
