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For many healthcare consumers, visiting patient portals to check medical records, schedule appointments, renew prescriptions and pay bills is a no-brainer. Accessible from multiple...

Published: July 9, 2020 by Experian Health

Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay...

Published: July 1, 2020 by Experian Health

With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...

Published: June 25, 2020 by Experian Health

Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there,...

Published: June 18, 2020 by Experian Health

Patients today expect digital capabilities from their provider and will increasingly choose those who offer digital capabilities. Knowing this, many providers have been working...

Published: June 8, 2020 by Experian Health

At the beginning of the year, the healthcare industry moved away from Medicare identifiers based on Social Security Numbers (SSNs), in favor of more...

Published: May 26, 2020 by Experian Health

From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being...

Published: May 21, 2020 by Experian Health

For many of the 36 million Americans who have registered for unemployment benefits during the coronavirus outbreak, losing their job means losing their health...

Published: May 18, 2020 by Experian Health

There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why...

Published: May 12, 2020 by Experian Health

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