There’s a phenomenon in online product reviews where the customer seems to love their purchase, yet gives it only one or two stars. Why...
The term “digital front door” is one of the biggest buzz words in healthcare, and thanks to COVID-19, we can expect to see it...
There’s an identity matching challenge that’s existed in healthcare ever since the move to electronic medical records began, and the urgency to remedy it...
A hundred years ago, the Spanish flu pandemic led to a revolution in public health. Healthcare systems were overhauled, national health surveys were launched,...
There is no doubt the healthcare industry has taken a financial beating as a result of COVID-19. But there is a glimmer of hope...
The novel coronavirus pandemic crisis of 2020 has plunged the healthcare system, and frankly the whole economy, into a dark place. It will take...
Can providers do anything to reduce the amount of care they give away for free, or has this become a cost of doing business?...
During this time when the whole world is wrestling with the Covid-19 crisis, planning for the future is difficult. However, there is no question...
In the span of a single week in March, more than three million Americans found themselves unemployed as a result of the coronavirus pandemic....