What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...
“Is this claim valid? How much is our financial responsibility?” These are the two big questions payers want to answer when adjudicating healthcare claims....
Many healthcare providers believe pairing “revenue cycle” with a qualifier like “predictable” is an oxymoron. From healthcare staffing shortages that slow down reimbursement tasks...
Medical billing is the first line of defense against claims denials. However, medical billing errors cost U.S. healthcare systems approximately $935 million weekly. Not...
Improving the patient pre-registration process continues to present a challenge on both sides of the front desk. For patients, dealing with paperwork, struggling to...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...
Technology has a long track record of improving patient care. But humans are now entering uncharted waters as the latest wave of digital tools...
“With our paper-based systems, we were stuck in the 1990s.” For Anthony Myers, Director of Admitting and Registration at West Tennessee Healthcare (WTH), outdated...
A recent Peterson-KFF brief found that around 20 million adults have unpaid medical bills, with 14 million owing at least $1,000. Data from the...
