Tag: digital front door
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of care? Long waits, confusing...
Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily...
Flu season is rapidly approaching, which means healthcare providers must ramp up their preparedness efforts. What can they do to ensure they’re ready to...
Reimbursement issues in the healthcare industry are complex, but reimbursement is essential for healthcare organizations. Proper reimbursement allows providers to run operations efficiently and...
Could healthcare organizations be doing more to open their digital front door? According to a 2024 study by HIMSS researchers, hospitals that embrace digital...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...
Patient expectations of their healthcare providers have changed. Today, patients expect providers to offer the same convenience as their favorite e-commerce site, with intuitive...
As 2023 draws to a close, revenue cycle leaders are in planning mode, reviewing financial performance, and gearing up for resource allocation negotiations in...
Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...