Tag: digital front door
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...
Has patient access gotten better or worse? According to the State of Patient Access: 2023 report, many healthcare providers believe that patient access has...
The digitization of healthcare hasn’t necessarily translated to better patient access, according to recent findings. Shockingly, almost half of healthcare providers and a fifth...
Staffing shortages continue to plague the healthcare industry, creating challenges for both healthcare providers and patients. In a 2022 CVS Health-Harris Poll National Health...
Healthcare has witnessed significant shifts over the last few years, driven by a combination of economic turbulence, legislative change, technological advances, and, of course,...
With eCommerce and SaaS companies delivering frictionless digital-first experiences, patients today often get frustrated with their somewhat less digital-forward healthcare providers. Paying via check,...
As the flu season collides with COVID-19—and an unexpected surge in respiratory syncytial virus (RSV) strains hospital capacity—healthcare providers need digital tools that give...
COVID-19 provided an unexpected use case for patient portals. In a matter of weeks, the benefits of remote patient access were undeniable. Patient portals...