Tag: online scheduling
Telehealth adoption has been a bumpy ride. Remote and virtual healthcare services struggled to gain traction pre-pandemic, only to become a life raft for...
When it comes to patient access, friction can lead to bad patient experiences. If patients can’t see a quick way to schedule a medical...
The recent discovery of the Omicron variant has placed the world on high alert. As COVID-19 continues to transform and evolve, erupting as “new”...
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...
The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...
This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This...
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...
As the country strives to ramp up the pace of COVID-19 vaccinations, providers need to take new approaches to drive registration volume. Healthcare experts...