Tag: patient access
Scheduling an appointment shouldn’t be complicated. Yet too often, patients are left to figure out their next move alone, with just a single phone...
A consumer-first healthcare revolution has been simmering for years. Despite efforts to create more human-friendly services, the industry still lags behind other consumer-centric sectors....
“It’s important to provide our patients with the absolute best access channels to quickly and seamlessly connect with the care they need. Experian Health’s...
Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or...
The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate...
Imagine if every time you wanted to sign up to buy groceries online, book a vacation, or apply for a job, you had to...
Many patients today are forced to call the doctor to schedule an appointment. These phone calls are often inconvenient: patients are required to call...
With COVID-19 leading to postponed and cancelled medical appointments, more consumers are turning to “contactless care”. Recent figures suggest telehealth adoption has shot up...
Consumers today expect fast and convenient access to almost everything, healthcare included. While still only offered by a fraction of healthcare providers out there,...