Tag: Patient Collections

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Self-pay collections are challenging for healthcare organizations of all shapes and sizes, but particularly for mid-size providers. Caught in an awkward middle ground, these...

Published: November 15, 2024 by Experian Health

The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges for providers. Improvements to...

Published: August 14, 2024 by Experian Health

In healthcare revenue cycle management (RCM), the mantra is clear: maximize revenue and minimize costs. It’s more complex in practice, requiring RCM leaders to...

Published: June 13, 2024 by Experian Health

Many healthcare providers believe pairing “revenue cycle” with a qualifier like “predictable” is an oxymoron. From healthcare staffing shortages that slow down reimbursement tasks...

Published: May 13, 2024 by Experian Health

As retail and technology companies make moves in healthcare, existing providers must find new ways to attract and retain patients. Offering personalized patient payment...

Published: November 17, 2023 by Experian Health

American consumers may be more optimistic about the state of the economy, but concerns about healthcare costs are always top-of-mind. A survey by Experian...

Published: July 5, 2023 by Experian Health

According to Experian Health’s State of Patient Access 2023 survey, providers think recent efforts to improve the patient financial experience are paying off. But...

Published: May 25, 2023 by Experian Health

“We serve our patients well when we can spend time explaining their bills, what’s been covered by their insurer and what payment options they...

Published: February 21, 2023 by Experian Health

Healthcare providers that fail to embrace automation and digital tools to optimize patient collections could be leaving money on the table. Patient financial responsibility...

Published: November 9, 2022 by Experian Health

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