Chalk it up to the rise of high-deductible plans or decreasing payer reimbursements, but the numbers don’t lie: patients are footing more of their...
Healthcare providers are relying on patients for more of their revenue as more of the burden of healthcare costs shifts to them. In fact,...
As of January 1, 2019, thousands of hospitals in the U.S. are being required to post an online list of the cost of their...
The Vancouver Clinic was facing the same problems that all healthcare organizations grapple with: too many claims denials and too much bad debt. So,...
Healthcare consumerism, which describes the ability of patients to shop around for the best value of care, has affected every aspect of the industry. Keeping up...
Between 2015 and 2017, patients’ direct responsibility for their healthcare payments grew by 29.4 percent, according to a study by Black Book. On average, that...
As most doctors will say, healthcare is about helping patients, not making money. However, these two goals aren’t as separate as some would assume....
When was the last time you tried a new restaurant without reading at least one Yelp review beforehand? If you’re anything like the majority of...
Providers can improve the customer experience and bottom line with the power of data and analytics. Introduction In an increasingly competitive and consumer-driven healthcare...