Tag: patient engagement
Before working with Experian Health, call center operations at Sanford Health were disparate and disjointed, with each call center operating on a different phone...
Despite the majority of elective procedures being up and running again, patients are still keeping their distance. Nearly half of Americans say they or...
The rates for closing gaps in care are some of the most widely used, quantitative metrics to measure quality, allocate incentives, and control costs....
With a vaccine for COVID-19 thought to be at least a year away, healthcare providers are steeling themselves for even more cases in the...
From airlines to cafés to car manufacturers, businesses across America are scrambling to respond to the challenge of COVID-19. In healthcare, services are being...
The term “digital front door” is one of the biggest buzz words in healthcare, and thanks to COVID-19, we can expect to see it...
A hundred years ago, the Spanish flu pandemic led to a revolution in public health. Healthcare systems were overhauled, national health surveys were launched,...
COVID-19 is beginning to stress the healthcare system, and typical protocols are being upended. But health systems and medical groups are already rising to...
With Google’s acquisition of Fitbit in November 2019 and Apple’s recent foray into smartphone-based clinical research, the ‘big four’ tech giants are ramping up...