Patient eligibility verification is a critical part of the healthcare revenue cycle. It can help prevent errors with claim submissions, reduce denials, boost the...
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing teams get bogged down...
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of care? Long waits, confusing...
Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily...
As more Americans feel the squeeze on their household budgets, paying for healthcare is a growing concern. A 2024 survey by Pew Research Center...
Patients expect clear information about their insurance coverage when they visit their healthcare provider, but too many leave feeling confused and financially underprepared. Experian...
Surprise tends to magnify human emotion. If the surprise is positive, a person’s reaction to it will be intensely positive. If it’s negative, it...
The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges for providers. Improvements to...
According to Experian Health’s State of Patient Access Survey 2024, eight in ten healthcare providers plan to invest in patient access improvements soon. As...