Record numbers of patients are putting off healthcare treatments because of concerns about cost. In January 2023, Gallup reported that 38% of those polled...
Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...
Is streamlining patient access with technology the key to improving revenue cycle management? Technology is already making intake, insurance verification, patient estimates, and other...
The digital front door in healthcare has become an essential part of the patient experience – especially so post-pandemic. Patients want to manage their...
Compared to other industries, healthcare tends to be more resilient to economic turbulence. But the weight of the pandemic, labor shortages, rising costs and...
With the ability to be applied across many different areas – from disease prediction to claims management and administrative tasks – data and analytics in...
In today’s healthcare landscape, providers face the challenge of making costs transparent and understandable for consumers. The Hospital Price Transparency Rule has driven progress...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...