Tag: patient experience
In November 2020, Experian Health conducted a survey to capture consumer and provider attitudes regarding patient access. At the height of the pandemic, patients...
This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....
Patchy patient data has plagued the healthcare industry for decades, but the pandemic opened the door to a whole new set of identity management...
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...
More than 40% of patients surveyed skipped medical care in the early months of the pandemic, according to a recent study by researchers at...
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...
Consumers today want more flexible and convenient access to care, preferably through the self-service experience they are accustomed to in other areas of their...
Editor’s note: This blog post was updated on October 2, 2023. In today’s rapidly evolving healthcare landscape, the need for a standardized approach to...