For Michael Smith, it all began with seemingly innocuous text messages from a PA University Hospital, indicating a wait time for an emergency room...
With support from Experian Health, the Council of State and Territorial Epidemiologists (CSTE) assisted state health departments with tracking and managing COVID-19 infection rates....
Solving the patient identity problem and ensuring that each patient record is accurate and airtight is a top priority. Healthcare providers want to be...
QR codes made an unexpected comeback during the pandemic. They offered a contactless gateway for individuals to check in to venues, log COVID-19 test...
This is the fifth in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19....
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...
Consumer-led care hit its stride during the pandemic. COVID-19 unlocked healthcare’s digital front door, giving patients more control over how and when they schedule...