QR codes made an unexpected comeback during the pandemic. They offered a contactless gateway for individuals to check in to venues, log COVID-19 test...
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...
Other blog posts in this series: Segmenting your patient population for the COVID-19 vaccine Engaging patient segments with convenient, secure scheduling solutions The patient...
As 2020 draws to a close and headlines hint that the end might finally be in sight for the pandemic, the healthcare industry is...
For many healthcare consumers, visiting patient portals to check medical records, schedule appointments, renew prescriptions and pay bills is a no-brainer. Accessible from multiple...
In today’s fast-evolving healthcare industry, consumer expectations are changing. Individuals are footing an increasing portion of medical bills, so they’re paying closer attention to...
Medical identity theft is a growing concern for healthcare organizations in the digital age. In 2017, healthcare data breaches accounted for 24% of all...
“Build it and they will come” might work for 1980s movie characters, multinational coffee franchises and beloved sports teams, but it’s not a great...
The roll-out of patient portals has been a slow burn. While consumer finance, retail and other markets have given customers secure electronic access to...