The growing shift from inpatient to outpatient care continues. The U.S. ambulatory services market was estimated at USD 289.5 billion in 2023 and is...
Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily...
Time is not on the side of patient intake personnel. Getting bogged down with complex manual data collection isn’t ideal when a worried family...
The healthcare staffing crisis was one of the biggest challenges facing healthcare providers pre-pandemic, only to be exacerbated by the pressures of dealing with...
In today’s digital world, it’s easy to access information with just a click. But despite being constantly connected, many patients find themselves lacking the...
When it comes to healthcare, patient access is the top priority for most individuals. When patients are surveyed on what they value most, timely...
According to the State of Patient Access 2023, speeding up patient access is the fastest route to patient satisfaction. “Seeing a practitioner quickly” tops...
With eCommerce and SaaS companies delivering frictionless digital-first experiences, patients today often get frustrated with their somewhat less digital-forward healthcare providers. Paying via check,...
Hospitals continue to face a capacity crisis as COVID-19, flu and respiratory syncytial virus (RSV) converge. Staffing shortages in both clinical and administrative teams...