As patient expectations shift, providers that offer a personalized healthcare marketing experience will be more likely to attract and retain satisfied consumers. The pandemic...
This is the first in a series of blog posts exploring how the patient journey has transformed as a result of COVID-19. This series...
Will handshakes become a thing of the past? Will face masks become a regular feature of flu season? Will home-working remain popular, even after...
The age of consumerism has been a catalyst in the shift towards patient-centered care, driving hospitals and health systems across the board to evaluate...
Medical expenses are often a source of anxiety for many patients, whether they are unsure about the amount owed or how they’ll ultimately pay...
The term “digital front door” is one of the biggest buzz words in healthcare, and thanks to COVID-19, we can expect to see it...
Imagine being able to offer your patients a financial experience that doesn’t stress them out. That makes patient billing quick and simple. That knocks...
I attended the Fall 2019 Conference of the National Association of Accountable Care Organizations (NAACOS) in Washington D.C. and wanted to share some insights...
They don’t make medical diagnoses. They would never prescribe clinical treatment. They may not ever be in the same room as your patients. Still,...