Tag: patient schedule
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of care? Long waits, confusing...
Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily...
Outdated scheduling systems, endless phone calls and clunky user digital interfaces cause friction – for both patients and staff. The result? Frustrated patients, no-shows,...
Flu season is rapidly approaching, which means healthcare providers must ramp up their preparedness efforts. What can they do to ensure they’re ready to...
Improving patient access is often a heavy lift for healthcare providers thanks to staffing shortages, lack of thorough staff training, inefficient processes and more....
Could healthcare organizations be doing more to open their digital front door? According to a 2024 study by HIMSS researchers, hospitals that embrace digital...
Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed that 89% of patients...
While the healthcare industry remains hesitant about automation, there’s one area where digital tools have already proven their worth: patient intake. According to Experian...
Patients increasingly expect convenience and efficiency in all aspects of their lives, including healthcare. A study by Experian Health shows that 89% want the...