“We ran a pilot across 10-15 service lines, and the team was able to schedule without any training. It makes it extremely easy to...
What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...
Technology has a long track record of improving patient care. But humans are now entering uncharted waters as the latest wave of digital tools...
A recent study by Experian Health found that 62% of healthcare workers consider patient scheduling to be one of the areas hit hardest by...
Staffing shortages are the new normal in healthcare. Most news headlines focus on gaps between the supply of providers and the growing demand for...
Hospital admissions for COVID-19 increased by almost 92% between the last week in July 2023 and the last week in August 2023, according to...
Humans increasingly benefit from the convenience of a self-service world. Thanks to the internet and companies like Amazon, online digital interactions yield an almost...
After a brief hiatus, the COVID-19 virus is reemerging, just in time for cold and flu season. According to the Centers for Disease Control...