Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily...
Healthcare price transparency is high stakes for both patients and providers. With the average cost of a hospital stay for patients in the United...
As retail and technology companies make moves in healthcare, existing providers must find new ways to attract and retain patients. Offering personalized patient payment...
After a brief hiatus, the COVID-19 virus is reemerging, just in time for cold and flu season. According to the Centers for Disease Control...
Patient collections go to the heart of the debate about mission versus margin. As healthcare providers navigate the delicate balance between their mission to...
Is the digitalization of patient access services losing momentum? Experian Health’s State of Patient Access 2023 survey suggests that both patients and providers feel...
When it comes to healthcare, patient access is the top priority for most individuals. When patients are surveyed on what they value most, timely...
According to Experian Health’s State of Patient Access 2023 survey, providers think recent efforts to improve the patient financial experience are paying off. But...
Because so many healthcare claim denials originate in the front end of the revenue cycle, providers should focus on improving insurance eligibility verification at...