The recent discovery of the Omicron variant has placed the world on high alert. As COVID-19 continues to transform and evolve, erupting as “new”...
COVID-19 transformed the patient journey, and it’s clear when we evaluate every step. Data and technology gave patients the convenience, flexibility, and control to...
The delta variant is still surging – and flu season is about to begin. How can healthcare providers leverage innovative technologies to streamline care...
The rising popularity of virtual care seems to be extending itself into other areas of patient experience, including a re-energized consumer preference for digital...
This is the second in a series of blog posts that will highlight how the patient journey has evolved since the onset of COVID-19. This...
COVID-19 changed every aspect of the patient journey – placing unprecedented demands on the healthcare system and accelerating the need for digital transformation industry-wide....
“93% of providers say creating a better patient experience remains a top priority, up 3% from last year.” – Experian Health’s State of Patient...
As the country strives to ramp up the pace of COVID-19 vaccinations, providers need to take new approaches to drive registration volume. Healthcare experts...
How has the pandemic affected consumer attitudes around patient access? What do consumers want when it comes to accessing care? These are the questions...