Tag: state of patient access
Outdated scheduling systems, endless phone calls and clunky user digital interfaces cause friction – for both patients and staff. The result? Frustrated patients, no-shows,...
Patients expect clear information about their insurance coverage when they visit their healthcare provider, but too many leave feeling confused and financially underprepared. Experian...
Improving patient access is often a heavy lift for healthcare providers thanks to staffing shortages, lack of thorough staff training, inefficient processes and more....
Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed that 89% of patients...
The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges for providers. Improvements to...
While the healthcare industry remains hesitant about automation, there’s one area where digital tools have already proven their worth: patient intake. According to Experian...
The State of Patient Access 2024 marks the fourth installment of a series of surveys initiated in 2020, comparing patient experiences and providers’ perceptions...
What do patients and providers really think about patient access services in 2024? Drawing insights from more than 1000 patients and 200 healthcare executives,...
The State of Patient Access 2024is the fourth in a series of patient and provider surveys that began in 2020. This year’s report compares...