Tag: state of patient access
Collecting payments from patients has always been tough. Confusing bills, missed reminders and affordability concerns often lead to delays. Billing teams get bogged down...
Medical excellence is a given when it comes to improving the patient experience, but what about the non-clinical side of care? Long waits, confusing...
The growing shift from inpatient to outpatient care continues. The U.S. ambulatory services market was estimated at USD 289.5 billion in 2023 and is...
Lines at the desk, phones ringing off the hook and a stack of insurance questions waiting to be resolved — this is the daily...
Outdated scheduling systems, endless phone calls and clunky user digital interfaces cause friction – for both patients and staff. The result? Frustrated patients, no-shows,...
Patients expect clear information about their insurance coverage when they visit their healthcare provider, but too many leave feeling confused and financially underprepared. Experian...
Improving patient access is often a heavy lift for healthcare providers thanks to staffing shortages, lack of thorough staff training, inefficient processes and more....
Convenience, speed, and control are the triad of better patient experiences. Experian Health’s 2024 State of Patient Access survey showed that 89% of patients...
The fine line between getting paid what they’re owed and delivering compassionate care puts patient collections among the top challenges for providers. Improvements to...