How do patients rate their “patient access” experience? For most, the rating comes down to how quickly they can see their doctor – and...
As healthcare providers strive to deliver the highest quality care, it’s critical to understand the importance of improving the patient experience. Patient experiences can...
To improve the patient journey, providers need to think like consumers. Patients are accustomed to convenience and choice in industries such as retail and...
Has patient access gotten better or worse? According to the State of Patient Access: 2023 report, many healthcare providers believe that patient access has...
Traditional paper-based registration processes can lead to significant inefficiencies and errors in the healthcare industry. Illegible writing and incomplete information can lead to medical...
When it comes to healthcare, patient access is the top priority for most individuals. When patients are surveyed on what they value most, timely...
According to Experian Health’s State of Patient Access 2023 survey, providers think recent efforts to improve the patient financial experience are paying off. But...
According to the State of Patient Access 2023, speeding up patient access is the fastest route to patient satisfaction. “Seeing a practitioner quickly” tops...
The digitization of healthcare hasn’t necessarily translated to better patient access, according to recent findings. Shockingly, almost half of healthcare providers and a fifth...