Leveraging AI Fraud Detection

In a world where technology evolves at lightning speed, fraudsters are becoming more sophisticated in their methods, leveraging advancements in artificial intelligence (AI). According to our 2024 U.S. Identity and Fraud Report, 70% of businesses expect AI fraud to be their second-greatest challenge over the next two to three years. To combat emerging fraud threats, organizations are turning to AI fraud detection to stay ahead and protect their businesses and their customers, essentially fighting AI with AI. This blog post explores the evolving AI fraud and AI fraud detection landscape.

The rise of AI in fraudulent activities

Technology is a double-edged sword. While it brings numerous advancements, it also provides fraudsters with new tools to exploit. AI is no exception. Here are some ways fraudsters are utilizing AI:

• Automated attacks: Fraudsters employ AI to design automated scripts that launch large-scale attacks on systems. These scripts can perform credential stuffing, where stolen usernames and passwords are automatically tested across multiple sites to gain unauthorized access.
• Deepfakes and synthetic identities: Deepfake technology and the creation of synthetic identities are becoming more prevalent, as we predicted in our 2024 Future of Fraud Forecast. Fraudsters use AI to manipulate videos and audio, making it possible to impersonate individuals convincingly. Similarly, synthetic identities blend real and fake information to create false personas.
• Phishing and social engineering: AI-driven phishing attacks are more personalized and convincing than traditional methods. By analyzing social media profiles and other online data, fraudsters craft tailored messages that trick individuals into revealing sensitive information.

Watch now: Our 2024 Future of Fraud Forecast: Gen AI and Emerging Trends webinar explores five of our fraud predictions for the year.

Fighting AI with AI in fraud detection

To combat these sophisticated threats, businesses must adopt equally advanced measures. AI fraud detection offers a robust solution:

• Machine learning algorithms: Fraud detection machine learning algorithms analyze vast datasets to identify patterns and anomalies that indicate fraudulent behavior. These algorithms can continuously learn and adapt, improving their accuracy over time.
• Real-time monitoring: AI systems provide real-time monitoring of transactions and activities. This allows businesses to detect and respond to fraud attempts instantly, minimizing potential damage.
• Predictive analytics: Predictive analytics uses historical data to forecast future fraud trends. By anticipating potential threats, organizations can take proactive measures to safeguard their assets.

Addressing fraud threats with AI fraud detection

AI’s versatility allows it to tackle various types of fraud effectively:

• Identity theft: 84% of consumers rank identity theft as their top online concern.* AI systems can help safeguard consumers by cross-referencing multiple data points to verify identities. They can spot inconsistencies that indicate identity theft, such as mismatched addresses or unusual login locations.
• Payment fraud: Coming in second to identity theft, 80% of consumers rank stolen credit card information as their top online concern.* Payment fraud includes unauthorized credit card transactions and chargebacks. AI can be used in payment fraud detection to surface unusual spending patterns and flag suspicious transactions for further investigation.
• Account takeover: Account takeover fraud, the topmost encountered fraud event reported by U.S. businesses in 2023, occurs when fraudsters gain access to user accounts and conduct unauthorized activities.* AI identifies unusual login behaviors and implements additional security measures to prevent account breaches.
• Synthetic identity fraud: Synthetic identity fraud involves the creation of fake identities using real and fabricated information. Notably, retail banks cite synthetic identity fraud as the operational challenge putting the most stress on their business.* AI fraud solutions detect these false identities by analyzing data inconsistencies and behavioral patterns.

Benefits of leveraging AI fraud detection

Implementing AI fraud detection offers numerous advantages:

• Enhanced accuracy: AI systems are highly accurate in identifying fraudulent activities. Their ability to analyze large datasets and detect subtle anomalies surpasses traditional methods.
• Cost savings: By preventing fraud losses, AI systems save businesses significant amounts of money. They also reduce the need for manual investigations, freeing up resources for other tasks.
• Improved customer experience: AI fraud detection minimizes false positives, ensuring genuine customers face minimal friction. This enhances the overall customer experience and builds trust in the organization.
• Scalability: AI systems can handle large volumes of data, making them suitable for organizations of all sizes. Whether you’re a small business or a large enterprise, AI can scale to meet your needs.

Financial services use case

The financial sector is particularly vulnerable to fraud, making AI an invaluable tool for fraud detection in banking.

• Protecting transactions: Banks use AI to monitor transactions for signs of fraud. Machine learning algorithms analyze transaction data in real time, flagging suspicious activities for further review.
• Enhancing security: AI enhances security by implementing multifactor authentication and behavioral analytics. These measures make it more challenging for fraudsters to gain unauthorized access.
• Reducing fraud losses: By detecting and preventing fraudulent activities, AI helps banks reduce their fraud losses throughout the customer lifecycle. This not only saves money but also protects the institution’s reputation.

Experian’s AI fraud detection solutions

AI fraud detection is revolutionizing the way organizations combat fraud. Its ability to analyze vast amounts of data, detect anomalies, and adapt to new threats makes it an essential element of any comprehensive fraud strategy.

Experian’s range of AI fraud detection solutions help organizations enhance their security measures, reduce fraud losses, authenticate identity with confidence, and improve the overall customer experience. If you’re interested in learning more about how AI can protect your business, explore our fraud management solutions or contact us today.