Colleen Rose, Senior Product Manager for Experian, brings 25-plus years of CRM and ARM expertise with a focus on data analytics and contact management optimization. Prior to Experian, Colleen worked for third-party agencies in business development and account management, as well as for issuers (Capital One, T-Mobile), running call centers dedicated to credit activation, customer service, collections and recoveries. She has a BBA from The College of William and Mary and an MBA from The University of Richmond.

-- Colleen Rose

All posts by Colleen Rose

Loading...

Everyone loves a story.  Correction, everyone loves a GOOD story. A customer journey map is a fantastic tool to help you understand your customer’s...

Published: October 3, 2017 by Colleen Rose

Subscribe to our blog

Enter your name and email for the latest updates.

This site is protected by reCAPTCHA and the Google Privacy Policy and Terms of Service apply.

Subscribe to our Experian Insights blog

Don't miss out on the latest industry trends and insights!
Subscribe